New executive appointments follow the 2025 addition of chief strategy officer Katie Logan, a seasoned healthcare executive, rounding out leadership team additions to speed scale and market growth
ATLANTA–(BUSINESS WIRE)–Gozio Health, an industry-leading location-aware mobile health platform, today announced the significant expansion of its executive leadership team with the appointment of Jay Kleinman as chief revenue officer (CRO) and Michele Forlenza as vice president of client success.
These strategic hires mark a decisive new chapter for Gozio, focusing on scaling growth and deepening value for existing health system partners. The appointments follow the 2025 hiring of Katie Logan as chief strategy officer (CSO), a healthcare executive and former health system strategy and consumer experience leader who has operated at the intersection of provider operations, patient access and digital transformation. This move marked a deliberate operational shift to align product innovation with robust growth engines and world-class client support.
“Over the last year, we have laid the groundwork for a new era of digital patient experience,” said Joshua Titus, CEO of Gozio Health. “Bringing Katie on board in 2025 allowed us to sharpen our strategic vision. Now, with the addition of Jay and Michele, we have the commercial and operational firepower to execute that vision at scale. Jay’s track record in scaling health tech revenue and Michele’s obsession with client outcomes create the perfect team to lead us into 2026 and beyond.”
Kleinman brings over 35 years of experience in healthcare sales leadership, spending the last 14 years in digital health and med tech. As CRO, he will oversee Gozio’s growth organization, leading sales and client success. Prior to joining Gozio, he served in several leadership roles with digital health companies, focusing on growth and go-to-market strategy and execution, including a number of successful exits.
“Health systems today are looking for platforms that deliver ROI, not just point solutions,” said Kleinman. “Gozio has built the most flexible, proven mobile platform in the industry. I look forward to leading the growth organization as we help more health systems reduce friction for patients on their campuses and realize value through digital engagement.”
Forlenza joins as VP of Client Success, tasked with ensuring Gozio’s current and prospective clients achieve maximum value from their mobile investments. With a deep background in healthcare, client retention, and expansion, Forlenza will lead the client success team at Gozio.
“The true measure of health tech is not only adoption, but the patient and business value realized,” said Forlenza. “Gozio’s commitment to being a partner and not just a vendor is what drew me to the company. I am eager to work with our clients to continue driving real, measurable value for their organization and community.”
Coming on the heels of its next-generation mobile experience platform launch in late 2025 and expanded deployment options for mobile wayfinding earlier this year, this executive expansion provides the operational scale needed to meet growing demand. Gozio is now poised for a defining year in 2026 as the company accelerates market expansion and continues to advance mobile engagement and wayfinding solutions for healthcare.
About Gozio Health
Gozio Health’s open, mobile platform empowers health systems to deliver the world’s best unified patient experiences. By consolidating all of a health system’s patient-facing digital offerings into a single fully customized mobile app, the Gozio platform improves access and helps health systems achieve their business goals. Patients and visitors benefit from an easily accessible digital companion that allows them to confidently navigate their healthcare journey, strengthening engagement and driving patient loyalty. The Gozio platform has achieved 3 million installations and was the recipient of Modern Healthcare’s 2024 Best in Business Award for Patient Experience and Engagement. For more information, watch this video or visit www.goziohealth.com.
Contacts
Media Contact
Innsena for Gozio
Dora Williams
gozio@innsena.com
