What You Should Know
- Modern behavioral health software leader Sunwave has appointed Corey Hansen as Chief Executive Officer. Hansen brings two decades of healthcare technology scaling experience, previously driving annual recurring revenue past $40 million as CEO of Lumistry.
- Sunwave introduced Crest, its newly established customer advisory board bringing together executive, clinical, and operational leaders from nine prominent behavioral health organizations across the United States.
- Nashville Advisory Summit: Crest held its inaugural strategic summit in Nashville, collaborating directly with Sunwave’s executive suite on clinical documentation workflows, revenue cycle management (RCM), patient journey tracking, and AI priorities.
The Crest Council and SIA AI Architecture
The operational strategy driving Sunwave under Corey Hansen’s leadership rejects the standard top-down software development model. Instead, the company introduced Crest, an advisory body bringing together executive, clinical, and operational leaders from nine leading behavioral health organizations nationwide.
Convening its inaugural summit in Nashville, Crest members worked directly alongside Sunwave’s engineering and product teams to refine clinical documentation loops, map patient journeys, optimize revenue cycle performance, and set ethical AI priorities.
“Nothing irks us more than someone who has never worked in a treatment center telling us how one should run with technology,” stated Nick Hayes, PhD, Chief Science Officer at Cumberland Heights, one of the nation’s oldest nonprofit addiction treatment providers. “Crest flips that. Sunwave brought us to the table to learn how we actually work, and Corey was in the room asking questions, not giving answers. That is the right way to build for this field.”
To support this clinician-guided roadmap, Sunwave delivers the industry’s first complete, unified AI-native platform. Built on a single login and a shared data layer, the system is anchored by SIA, the first ISO 42001-certified artificial intelligence tool engineered specifically for behavioral health documentation and clinical decision support.
SIA assists therapists and intake teams by structuring clinical notes, tracking compliance, and generating decision-support insights while maintaining strict international standards for trustworthy AI management systems.
Scaling Capital for High-Impact Care
Corey Hansen’s appointment brings proven scaling experience to Sunwave’s expansion. Hansen spent two decades building and leading technology organizations, most recently serving as CEO of Lumistry, where he successfully executed four strategic acquisitions and scaled annual recurring revenue past $40 million. His background spans product management, sales, strategy consulting, and analytics, positioning Sunwave to capture significant market share as behavioral health providers consolidate technology vendor lists.
“Our mission is clear: to provide behavioral healthcare providers with leading-edge solutions that enable them to deliver life-giving and redeeming treatments and therapies to people seeking to live more fulfilling lives,” said Hansen. “We created Crest to learn from the best-in-class clinicians whose work we aspire to make more impactful, with the goal of delivering solutions that fulfill our mission.”
