Rapid momentum was fueled by the Company’s Health Experience and Insights (HXI) capabilities that are addressing core engagement challenges across the healthcare ecosystem
LOS ANGELES–(BUSINESS WIRE)–mPulse, a leading provider of Health Experience and Insights (HXI) technology, today announced accelerated financial performance in the first half of 2025 driven by sales of multi-product solutions across its predictive analytics, omnichannel engagement and health portal products. mPulse’s integrated solutions are being adopted by both large national and regional health plans and are driving strategic expansion and net new customer growth.
mPulse’s multi-product HXI solutions address key efficiency challenges and drive better outcomes across the health consumer journey. The company’s unified member 360 data allows health plans to visualize the consumer journey with outcomes and engagement data that are automatically captured to enable closed-loop analytics and continuous optimization. mPulse’s partnerships with over 400 healthcare organizations, including 40 of the 50 largest health plans, are driving innovation and enhanced product offerings.
“The rapid adoption of mPulse’s multi-product solutions by leading health plans is a clear indicator that HXI is addressing core challenges in the market,” said Bob Farrell, CEO of mPulse. “Engagement programs are driving portal utilization so health plans are realizing much higher value from their technology investments. Our unified member 360 data is providing a single view across departments which dramatically streamlines processes and enables highly tailored member experiences.”
On the heels of its Q1 and Q2 2025 market momentum, mPulse was also recently recognized in Gartner® Hype Cycle™ for US Healthcare Payers, 2025 for the 4th year in a row across the Health Navigation Solutions and Digital Broker categories. The report focuses on payor technologies and deployment approaches that enable digital optimization of current business processes and transformational technologies that promise high strategic value. The mPulse team believes this inclusion as a Sample Vendor across categories to be an indicator of the broad value HXI capabilities deliver to support healthcare payors and their digital strategies.
Amidst it’s strong growth and recent industry recognition, mPulse also announced Activate2025, the industry’s premier Health Experience and Insights conference for healthcare executives to learn, network, and celebrate innovative health engagement. This year’s event, themed “Building Trust for Better Outcomes: Digital Strategies to Empower the Consumer Health Experience”, will convene healthcare and technology thought leaders in Austin, Texas from September 23-24, 2025. The event will feature renowned keynote speakers, Chiquita Brooks-LaSure and Kate O’Neill, who will bring their decades of experience and expertise to event participants. Sessions will focus on connecting key member experience technologies, with specific tracks on technology solutions to drive performance across focus areas of the One Big Beautiful Bill including Medicaid work requirements and stricter enrollment and retention requirements for FFM plans.
To see how mPulse can support your organization, visit our website here or for more information or to register for Activate2025, visit here.
About Gartner
Gartner, Hype Cycle for U.S. Healthcare Payers, 2025, Robert Potts, Connie Salgy, Austynn Eubank, 16 June 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About mPulse
mPulse, a leader in digital solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to power collaboration across the healthcare ecosystem. With over a decade of experience and 4 billion consumer touchpoints annually, mPulse is the trusted Health Experience and Insights (HXI) partner for over 400 healthcare organizations. To learn more, visit www.mpulse.com.
Contacts
Olivia Mannion
mpulse@pancomm.com
