What You Should Know:
– Altera Digital Health, a global health IT leader, has announced the launch of TouchWorks Note+, an ambient listening and note generation solution.
– Designed to help independent providers reduce documentation burdens, save time, improve data accuracy, and enhance patient interactions, the solution is fully integrated with the TouchWorks® EHR. This marks the latest step in Altera’s ongoing investment in AI development and EHR workflow modernization.
TouchWorks Note+ Overview
TouchWorks Note+ is designed to be the only solution that combines and converts provider inputs from ambient listening, voice dictation, text entry, and pre-set macros into native, structured, codified data for clinical use and billing. The AI securely records natural conversations during clinical encounters from the background, allowing providers to focus fully on the patient and build stronger rapport. After a visit, the solution generates a complete, editable note draft that providers can easily review and finalize.
The deep integration between TouchWorks Note+ and TouchWorks EHR eliminates the need for providers to manage separate login credentials, copy/paste information, or repeat data entry. This helps standardize documentation, enabling more efficient charting and more accurate, consistent coding. The solution’s proprietary AI coordination platform also allows Altera to leverage a wide range of current and future large language models (LLMs) for accurate and efficient data processing across different specialties and modalities.
“As a practicing physician, I know firsthand the toll documentation can take on clinical time and cognitive load”. She noted that TouchWorks Note+ reimagines the provider experience by allowing them to “stay present with patients while the technology works behind the scenes”. Dr. Armstrong added that the solution is not just about documentation efficiency, but about “restoring the human connection between provider and patient,” said Dr. Jeanne Armstrong, Chief Medical Officer for TouchWorks EHR at Altera Digital Health.
